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Privacy Policy

Last updated: March 17, 2026

This Privacy Policy describes how Pixel Craft collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. When you visit or use our website, we may collect certain information about you and your interactions with our services.

Information We Collect

We collect various types of information to provide and improve our services. This includes:

  • Personal information you provide directly, such as your name, email address, and contact details when you reach out to us
  • Usage data about how you interact with our website, including pages visited, time spent on pages, and referral sources
  • Device information such as your browser type, operating system, and IP address
  • Information about your design preferences and interests in illustration and icon design services
  • Cookies and similar tracking technologies to enhance your browsing experience

We only collect information that is necessary to deliver our services and understand how visitors use our website. You are not required to provide personal information to browse our site.

How We Use Your Information

We use the information we collect for several important purposes. Your data helps us provide, maintain, and improve our illustration and icon design services. We use your information to communicate with you about our services, respond to your inquiries, and send you updates about new design offerings or relevant content.

We analyze usage data to understand how our website is used and to optimize our design and user experience. This information helps us create better visual solutions and enhance our service delivery. We may also use your information to comply with legal obligations and protect the rights and safety of our users and services.

We do not sell or rent your personal information to third parties. We may share your data only with trusted service providers who assist us in operating our website and delivering our services, and who are bound by confidentiality agreements.

Your Privacy Rights

You have important rights regarding your personal information. You can request access to any personal data we hold about you at any time. You also have the right to correct or update your information if it is inaccurate or incomplete.

You may request deletion of your personal information, subject to certain legal and operational limitations. You have the right to object to the processing of your data and to withdraw consent for any communications you no longer wish to receive. You can opt out of marketing communications by clicking the unsubscribe link in any email we send you.

If you wish to exercise any of these rights, please contact us with your request. We will respond to your request within thirty days and take appropriate action to honor your preferences regarding your personal information.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. These technologies allow us to provide personalized content and measure the effectiveness of our marketing efforts.

We use different types of cookies, including essential cookies required for basic functionality, analytics cookies to track user behavior, and preference cookies to remember your settings. Third-party services may also place cookies on your device to provide analytics and advertising services.

You can control cookies through your browser settings and choose to accept or decline cookies. However, disabling cookies may limit your ability to use certain features of our website. For more detailed information about our cookie practices, please refer to our Cookie Policy.

Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, and disclosure. We use industry-standard encryption protocols to secure data transmission and storage. Our team maintains strict access controls to ensure only authorized personnel can access sensitive information.

While we take extensive precautions to protect your data, no security system is completely impenetrable. We cannot guarantee absolute security, but we are committed to maintaining the highest standards of data protection. In the unlikely event of a data breach, we will notify affected individuals and take appropriate remedial action.

Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of external sites. We encourage you to review the privacy policies of any third-party services before providing them with your personal information.

When you click on external links, you are leaving our website and entering the domain of another organization. We have no control over and assume no responsibility for the practices of these external sites.

Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete such information and terminate the child’s account if applicable.

Parents or guardians who believe their child has provided us with personal information are encouraged to contact us immediately so we can address the situation appropriately.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the “Last updated” date at the top of this page. Your continued use of our website following any changes constitutes your acceptance of the updated Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. If you have concerns about how your data is handled, please contact us using the information provided below.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, you can reach us:

Email: [email protected]

Phone: +60 3 7725 4893

Address: Jalan Tun Razak 287, Kuala Lumpur, 50400, Malaysia